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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of rosalba salmeron

rosalba salmeron

October 31, 2024

5  out of  5
rating by rosalba salmeron
"State Farm es mi Agencia de seguros preferida. Estoy muy contenta con ellos. Desde 1983 ha sido mi Agencia de seguros"
We responded:
"Gracias Rosalba por tu lealtad. We appreciate your loyalty to State Farm and my office. It’s clients like you that make our job very rewarding! Thanks again Gladys "
Profile photo of Nicole palacios

Nicole palacios

October 18, 2024

5  out of  5
rating by Nicole palacios
"Muy buena atención y excelente servicio al cliente"
We responded:
"Nicole , thanks you for letting us serve you. We appreciate you! Gracias por ser nuestro cliente Gladys !"
Profile photo of Julian Gonzalez

Julian Gonzalez

October 14, 2024

5  out of  5
rating by Julian Gonzalez
"Zenaida and Fernando are the best they take care of you great🫡"
We responded:
"Hi Julian, I appreciate your shout out to my team . They all work hard at making customers have a great experience in our office . We appreciate you and look forward to working together in the future! Gladys "
Profile photo of Juanita Lima

Juanita Lima

October 3, 2024

5  out of  5
rating by Juanita Lima
"It’s been a pleasure to work with Fernando. He is professional, knowledgeable and friendly. Every time I reach out he’s responsive and has helped me and my family. I highly recommend him."
We responded:
"Thank you Juanita for your kind words. We are thrilled to hear you had a great experience with our team. Your feedback and support are greatly appreciated ! Gladys "
Profile photo of Nicholas

Nicholas

October 2, 2024

1  out of  5
rating by Nicholas
"My parents had had State Farm with her. A few years ago one of her employees made a massive mistake on our house insurance policy and resulted in losing all our credits towards our insurance. We were forced to get brand new insurance paying triple the amount. We never got an apology and we moved away from Gladys to someone else. She doesn’t really care about your well being. She only cares about the bottom line."
We responded:
"Nicholas Thank you for sharing your feedback. We sincerely apologize for your experience and any inconvenience it may have caused. Your satisfaction is important to us, and we're disappointed to hear that we fell short of your expectations. We would appreciate the opportunity to discuss this further and make things right. Please reach out to me directly at 818-362-5160 so I can better understand what happened and work towards a solution. We value your business and hope to have the chance to serve you better in the future. Gladys "
Profile photo of Maria Antonia Ramirez

Maria Antonia Ramirez

October 1, 2024

5  out of  5
rating by Maria Antonia Ramirez
"Seguro de auto y inquilino con Gladys por años ahí en Sylmar"
We responded:
"Hola María. Thank you for being a loyal client. Our office success is built on long term relationships. We appreciate your support! Gladys "
Profile photo of Alfredo Ramirez

Alfredo Ramirez

October 1, 2024

5  out of  5
rating by Alfredo Ramirez
"Best Insurance office and best team in Sylmar!"
We responded:
"Alfredo , our goal is to be the best insurance provider in our area. Serving the community for over 30 years. Thank you for your support! Gladys "
Profile photo of Anglethe5th _

Anglethe5th _

October 1, 2024

5  out of  5
rating by Anglethe5th _
"Very helpful!"
We responded:
"Hi, thanks you for your shout out to our team. Your 5 stars review is very encouraging!!Gladys "
Profile photo of Nathaly Molina

Nathaly Molina

September 29, 2024

5  out of  5
rating by Nathaly Molina
"super helpful and nice anytime with figuring my auto insurance :)"
We responded:
"Your five starts review is greatly appreciated. Gladys "
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roberto cervantes

September 29, 2024

5  out of  5
rating by roberto cervantes
"Been with Gladys office forever couldn’t have a better agent in sylmar!"
We responded:
"Thank you Roberto , your encouragement goes a long way for my team . We appreciate your support! Gladys "
Profile photo of Steven Allande

Steven Allande

September 29, 2024

5  out of  5
rating by Steven Allande
"Setting up Auto and life Insurance was the best decision I made in 2024. They helped me get something that works for me."
We responded:
"Hi Steven, we strive to provide a remarkable service. We appreciate your business. Gladys !"
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javi bee

September 29, 2024

5  out of  5
rating by javi bee
"The best office in Sylmar!"
We responded:
"Thank you Javi for your shout out for my team . Our goal is to make insurance more efficient. Gladys !!"
Profile photo of Joana Barajas

Joana Barajas

September 11, 2024

5  out of  5
rating by Joana Barajas
"Always give me the best deals"
We responded:
"Thank you Joana, we appreciate your business. Gladys !"
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udy Gonzalez

September 1, 2024

5  out of  5
rating by udy Gonzalez
"Auto and Life insurance made easy! Gladys Borja is the best in Sylmar! I get to choose coverages that work for me at a rate I can afford."
We responded:
"Thank you for taking the time to write about what we care about : Given our clients the service they deserve. Our team is committed to providing the best quality care and support . We appreciate your business!! Gladys "
Profile photo of Jackie Duran

Jackie Duran

August 31, 2024

5  out of  5
rating by Jackie Duran
"Referred by my Family Gladys Borja, found Auto insurance at a price that worked for me. Easy. Fast and very helpful. Definitely recommend team Borja to all of my Family members!"
We responded:
"Thank you Jackie for recommending our services. My team and I are committed to providing exceptional services. Your recommendation is greatly appreciated! Gladys "
Profile photo of Julie D

Julie D

August 31, 2024

5  out of  5
rating by Julie D
"Team Borja is the best !"
We responded:
"Thank you Julia for your continued support and encouragement to our team! Looking forward to working together ! Gladys "
Profile photo of Ismael Gomez

Ismael Gomez

August 31, 2024

5  out of  5
rating by Ismael Gomez
"Found a rate that works for me thanks to Borjas"
We responded:
"Thank you so much Ismael for your 5 starts review. We are happy you have a great experience with us. Your words goes a long way! We appreciate you! Gladys "
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Edrick Lucas

August 30, 2024

5  out of  5
rating by Edrick Lucas
"Great! Very helpful!!"
We responded:
"Thank you Edrick for your 5 stars review! We appreciate you! Our team is very happy with your feedback! Gladys !"
Profile photo of Radical Fabrications

Radical Fabrications

August 27, 2024

5  out of  5
rating by Radical Fabrications
"Friendly, showed me exactly what I needed and at a reasonable rate , thanks to Guadalupe."
We responded:
"Thanks you for your 5 stars review. We appreciate your support and feedback. Gladys!"
Profile photo of Rodolfo Duran

Rodolfo Duran

August 27, 2024

5  out of  5
rating by Rodolfo Duran
"Great service! Guadalupe is very helpful in showing me rates tailored for me."
We responded:
"Thank you Rodolfo , your support is greatly appreciated. My team and I are committed to helping our clients to get the best possible rates . Gladys ! "
Profile photo of Melissa Mendoza

Melissa Mendoza

July 18, 2024

5  out of  5
rating by Melissa Mendoza
"I have been working with Fernando to switch my account and add on life insurance. He has been incredibly detailed and responsive. He helped me updated the account, change my payment date and get me my new documents. He is very professional and friendly. I'm so glad I was able to connect with him."
We responded:
"Thank you Melissa, my team is professional and knowledgeable. Always willing to help ! We appreciate your review. It’s very encouraging! Gladys "
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Yanira Valencia

July 3, 2024

5  out of  5
rating by Yanira Valencia
"Excellent customer service and professionalism at its best! Definitely recommending to family and friends."
We responded:
"Hi Yanira, We appreciate your 5 stars review. !! My team and I are committed To excellent customer service I am glad we have met your expectations and you are satisfied with our service. We are looking forward to continue a long time relationship. Gladys "
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Rowina Castillo

July 1, 2024

5  out of  5
rating by Rowina Castillo
"Thank you for your assistance. Very helpful and accommodating. They are also friendly and gave a Quick response for all questions."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your kind words mean a lot to our team, and we’re glad we could meet your expectations. We look forward to serving you again soon! Gladys "
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Michael Gonzalez

June 14, 2024

5  out of  5
rating by Michael Gonzalez
"Fernando did an awesome job he was informative and really helpful I highly recommend you come to this office the team is honest and transparent they made the process easy thanks again to the State Farm team"
We responded:
"Hi Michael, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back soon! Gladys ! "
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Sonia Rollins

May 29, 2024

5  out of  5
rating by Sonia Rollins
"I found Gladys and this State Farm agency in Google and after looking at the reviews I decide to contact them. They were so patient explaining me all my possible situations, rates and coverages and finally they were able to give me the best of the best, big shoutout to Gladlys and the whole team thank you so much for the help."
We responded:
"Thank you Sonia, your feedback is incredibly valuable and motivates my team to continue providing excellent service. We look forward to serving you again in the future. Gladys ! "